Interactive user guide
Join an Auracast broadcast with supported Amplifon hearing aids, or choose a receiver that matches your hearing aids.
Auracast hearing aidsampli-mini AI
You can hear music from your phone through your hearing aids
You can switch your hearing aids to “T” or “MT”
Look for a T or MT setting in your hearing aid app or paperwork. If you cannot find one, ask your hearing care professional.
Screenshots show BeMore. If your app differs, ask Amplifon for the correct app and setup.
With your Amplifon hearing aids connected, tap More on Home.
The More screen opens.
Not connected? Reconnect your hearing aids in the app.
On More, switch on Auracast Assistant.
The switch moves right and becomes colored.
Return to Home. Tap Find a broadcast.
The app starts searching.
No button? Turn on Auracast Assistant in More.
Stay near the active Auracast transmitter.
SEARCHING… appears, followed by nearby broadcast names.
Nothing listed? Check the transmitter is broadcasting and move closer.
Tap your transmitter’s name, such as Audikast 4_C77B.
The app joins the broadcast and shows Auracast controls.
The name or suffix may differ. Broadcast missing?
Play source audio. Set a comfortable Auracast volume.
Home shows Auracast and Surroundings sliders with a green audio indicator. You hear the broadcast.
Done: You hear the selected source through your hearing aids.
Change my connectionOther ways to listen
Aura C phone hearing aids
Aura C does not pair directly with hearing aids.
Set up Aura C →Switch to T or MT. The neckloop sends the broadcast to your hearing aids.
AuraCoilBuilt-in neckloop
Set up AuraCoil →AuraClipNeeds a compatible 3.5 mm T-coil neckloop
Set up AuraClip →Choose what you see or hear.
Problem: Auracast Assistant is absent from More, or Find a broadcast is absent from Home.
Possible cause: The assistant may be off, or your app, hearing-aid configuration, or model may differ.
Try this: For ampli-mini AI or ampli-mini 6G, check More for Auracast Assistant and switch it on. Return Home. If the option is absent, ask your Amplifon hearing care professional to confirm the correct app, hearing-aid firmware, and Auracast availability.
Result: Find a broadcast appears on Home. If it does not, get model-specific help from Amplifon before continuing.
Problem: The Amplifon hearing-aid app shows SEARCHING… without the desired broadcast.
Possible cause: The transmitter may not be broadcasting, or the hearing aids may be out of range.
Try this: Check the intended transmitter is on and actively broadcasting Auracast. Move closer, return Home, and tap Find a broadcast again.
Result: The transmitter name appears. Select that name. If still absent, contact Avantree for an Avantree transmitter or Amplifon for hearing-aid support.
Problem: The Amplifon hearing-aid app shows Auracast controls, but you cannot hear the selected broadcast.
Possible cause: The source may be silent, the Auracast volume may be low, or the wrong broadcast may be selected.
Try this: Play known audio at the source. Raise Auracast volume gradually and confirm the correct broadcast was selected. If needed, move closer and search again.
Result: You hear the source in your hearing aids. If still silent, contact support with the transmitter name and screenshots.
Problem: Background sound competes with the Auracast broadcast in your Amplifon hearing aids.
Possible cause: The Surroundings level may be too high relative to Auracast.
Try this: On the connected Home screen, set a comfortable Auracast volume, then lower Surroundings as needed. Stay aware of important sounds around you.
Result: The broadcast is easier to hear. Ask your hearing care professional if the balance remains uncomfortable.
Problem: Audio stops after your Amplifon hearing aids join an Auracast broadcast.
Possible cause: You may have moved out of range, or the transmitter may have stopped broadcasting.
Try this: Move closer, check the transmitter is still broadcasting, then use Home → Find a broadcast and select the transmitter again.
Result: Audio resumes. If interruptions continue nearby, ask Amplifon to check your hearing-aid setup; contact Avantree for transmitter help.